In March 2017, Fisher’s Law Office, P.A., surveyed 300 randomly selected customers and asked them to evaluate Fisher’s Law Office. Here are the results of the survey:
1. How did you first become aware of Fisher’s Law Office or attorney Ralph Fisher?
Internet Search |
5% |
Driving on Hwy 41 in Lutz |
16% |
Referral by friend/family |
53% |
Referral by professional (doctor, lawyer or CPA, etc.) |
5% |
Other |
21% |
2. Why did you decide to use our firm for your legal needs?
Recommendation of friend/professional |
31% |
Specialty of firm |
15% |
Impression in first interview |
23% |
Staff helpfulness/courtesy |
15% |
Pricing |
8% |
Other |
8% |
3. Which of the following best describes your degree of overall satisfaction or dissatisfaction with the services of Fisher’s Law Office?
Very satisfied |
72% |
Somewhat satisfied |
28% |
Somewhat dissatisfied |
0% |
Very dissatisfied |
0% |
4. If you are some satisfied or very satisfied with the services performed by Fisher’s Law Office for you, which reason below best describes why?
Results obtained |
18% |
Timeliness of work |
24% |
Price |
10% |
Professionalism |
24% |
Courtesy |
21% |
Other |
3% |
5. Have you recommend Fisher’s Law Office to a friend, family member, or co-worker?
6. Would you consider using Fisher’s Law Office in the future?
7. Have you visited our web page? (www.FishersLawOffice.com)
8. Do you receive and read the Fishers Law Office newsletter?